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We want to make your online shopping experience as pleasant and simple as possible. That's why our PurelyGadgets Customer
Service Team provides you with useful information so you can get the most from shopping on our website!
As a result of a technical glitch on our customer services ticketing system since Dec 13th, we are experiencing serious disruptions to our customer emails and enquiries .
We have lost the email queues on our Customer service lines and been unable to receive or send any emails. If emails have been sent to us during this period, they could have been lost. Any we could salvage have been responded to. We’re monitoring the system to ensure it’s now up and running, and have taken measures to make sure it doesn’t happen again. We apologise for any inconvenience this may have caused and kindly ask that clients email us again with a fresh email with any queries that remain unresolved. Please start a fresh email and do not reply to an old support ticket.
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